Frequently Asked Questions

What is Flock Eventing Platform?

In a nutshell, Flock Eventing Platform is the easiest way to organise your event and digitise the way that attendees RSVP and access info about the event. We do this by offering a really user-friendly online Event Management System that allows event organisers to input all the information about their event including date, time, venue, speakers, exhibitors, sponsors, videos, photos, presentations etc. All this information then filters through to a custom branded RSVP page (or Event Website) where Attendees can see all event info, and can RSVP to the event. RSVP’s can also be managed directly from the system as invites, aide memoirs, reminders, confirmations are all sent out directly from the system to attendees. The custom Mobile App is then how the attendees of the events see all the event information and can really engage with the event, speakers and other attendees, it has over 20 event features and professionally represents your business & brand.

What are the benefits of creating an event app?

The event app replaces all printed material at your event, it contains all the event info at the fingertips of your attendees and can be updated in real-time so you can be sure your attendees have the latest info. The app can be used to communicate by sending push notifications and increasing interactivity amongst your delegates with Questions and Answers, Surveys and Live Polling. All aspects of the event can be housed in the event app including the event agenda/schedule, maps to the venue, the floorplan, photos and videos, speaker profiles, exhibitor profiles, a social network feed (and essentially a private social network for attendees), all the presentations for attendees to download, info and details of event sponsors and more.

The app also provides these features and benefits:

  • Attendee convenience
  • A paperless event
  • Cost savings
  • Speaker/exhibitor/sponsor promotional opportunities
  • A private social network to boost engagement
  • Significant ROI & channels to make additional income through sponsorships
  • Real-time feedback, ratings & quick polls
  • Thorough analytics & reporting
What makes Flock different from other event apps and event management platforms?

Our platform is really user friendly and helps event organisers digitise their event. The platform can be used as a DIY solution, or you can choose to have assistance from our team.

The Mobile App works on both Android and iPhone devices, and can be customised to represent your brand – it doesn’t have to have our logo anywhere or be a plain and generic app. 

Our team are very serious about ensuring that your event goes smoothly by helping where we can to input information and follow up on the various data needed to populate the event app.

How do I build my app? How long does it take?

Building the app happens online on the Flock Platform, enter basic information about the event, send us the design artwork and we’ll handle the rest. It usually takes about 7 to 10 days to get it approved on the App Stores, and then it will be available for your attendees to download. 

How does the event website option work?

If you would just like an event website and not a Mobile app, this would definitely help with your RSVP’s. You will have access to the event management platform where you can populate all your event info which will filter into the custom branded event website page where your attendees will RSVP and get to see all the event info from the Agenda, Speakers and download important documents.

I have questions and want someone to walk me through the process. Can you help?
Yes please! We’d love to be able to help – please get in touch with us via chat on our website (Pop-up box on our website) or email us directly on
Can I update app content instantly?

Yes, the content can be updated in real-time and will appear in the app as long as there is access to internet.

How do I invite my attendees to download the app?

You can either send them a direct link and/or QR code in an email, or an SMS, whichever is the preferred communication method for your attendees. This will take them to the App Stores to download the app.

Can I moderate my app’s private social network?

Yes, absolutely!

Can I send push notifications?

Yes, in fact, we encourage it!

What are the benefits of using Flock's registration/RSVP system?

It all happens right from our Event Management system and really, couldn’t be easier. All Attendees can be uploaded to the platform with their contact details. The invitations can be customised to represent the brand and the event which will include links to Accept or Decline the event. The system then captures exactly who has accepted and declined (and who hasn’t responded), with capabilities to send information out to specifically those people in each group. On registration, invitees can be asked to give us any information you may need, from the usual Dietary requirements, to Job Titles, to places of work – anything you need to ask can be captured right then and there, with downloadable reports available.

How much does Flock registration cost?

Packages start from R3,000-00 per event

How do I set registration up for my event?

All you need to do is get in touch with us, we will explain the process and once you have access to the event management system then the RSVP’s can be set up and sent out with all the event details.

How is Flock's registration system and event app integrated?

Once attendees RSVP via the Flock system, they will appear in your custom branded app.

What are your support hours?

Our support hours are 8am – 5pm on weekdays, but events that happen on the weekend will have special support hours.

How do I contact support?

You will be able to get in touch with your project manager via email, phone, Whatsapp, SMS – any method that allows us to help.

How is data protected within Flock?

Please send a request to and a member of our team will get back to you with our security information.

I have special security requirements and my company requires a security review, can you help?

Sure, please send a mail to with your details and requirements and we’ll get in contact with you.

What are Flock’s Terms of Service (ToS)?

Contact Us for updated terms of service.

What is Flock’s Privacy Policy?

Our Privacy policy can be found here:

Do you offer a service level agreement (SLA)?


I have questions and want someone to walk me through the process. Can you help?

Yes of course! Chat to us direct through our website, or send us a mail on