Wow, what a year! Is it just us, or does it feel like we blinked and found ourselves around the corner from yet another festive season and new year?
We have so much to reflect on and be thankful for this year. 2022 was the year the events industry bounced back. Not only did we survive as a business, but we took our place as a growing and thriving local brand despite the hurdles and setbacks we faced collectively as an industry. To say we are grateful is an understatement.
On that note, let’s unpack some of this year’s highlights…
Neil Nagooroo joins as MD of Flock South Africa
We kicked off a very exciting year with the appointment of Neil Nagooroo as our Managing Director. Neil has proved himself to be a treasure trove of skills, experience and industry insights and he has already had a significant impact on how we do business, how we think creatively, and how we connect with our clients.
As the former General Manager for Exhibitions and Strategic Events on behalf of the South African Tourism Organisation, Neil oversaw an impressive portfolio of responsibilities, including local and international exhibitions, event projects and creative campaigns, including Africa’s Travel INDABA, WTM London and IMEX America.
We are lucky to have him and look forward to him leading us into 2023.
A word from Neil:
“I am so proud of our team for putting their best foot forward this year and going above and beyond for our business and our clients. Flock is the living embodiment of the resilience of the events industry. I want to thank each and every person, on every team, in every department for their positive attitudes, their willingness to do things differently, their commitment to going above and beyond, and their passion for events and hospitality. This year has been an overwhelming success because of you.”
Product improvements
At Flock, we are always looking for opportunities to develop new products and improve our existing features. This year we saw the roll-out of several exciting product updates, including:
- The launch of our Ticketing and Invoicing feature
- A redesigned microsite builder with templates
- WhatsApp for events
- An improved Content Management System that provides a better experience to build and manage events
- Improved reporting and analytics
- No login options for the Mobile App
- QR Code Scanner for Sponsors and Exhibitors to gather prospects at their events
We started offering onsite services as a solution for our clients. We also used our ticketing feature on the JSE SheInvest event.
New website launches
One of the highlights of this year was seeing our website undergo a bit of surgery to give it a lift. We love its new look and feel, refreshed content, easier navigation – even our new domain name! We also incorporated new solutions pages so users can easily find what they need within a few quick clicks.
If you haven’t already, be sure to head to www.flock.events and see it for yourself.
GEM partnership
This year we also announced our strategic partnership with award-winning Dubai-based production and marketing communications agency, Global Event Management. This exciting collaboration has allowed us to expand into the Middle Eastern market and offer large scale hybrid eventing solutions for international events. We are so proud to see how our products can compete on a global stage, proving that the eventing solutions we offer really are world-class.
A word from Mike Lysko, Flock’s Founder and CEO:
“2022 has shown us that to move forward and go higher, we need each other. The enthusiasm and team spirit our Flock family has exhibited this past year makes me extremely proud. The agility to bring in fast product improvements based on customer feedback and to be solution driven to our customer needs (all whilst having a smile on our faces) has seen the team receive a World-Class Net Promoter Score for their amazing customer service.
I am looking forward to a new year filled with growth and helping our customers elevate their events with Flock.”
Thanks for a great year!
Thank you to our colleagues, clients, partners, and stakeholders for an incredible 2022! We wish you all a wonderful festive season and a happy New Year – the best is yet to come!